Delivery Information

Free Next Day Delivery including SATURDAYS!

Trusleep were one of the first online mattress retailers to offer a genuine FREE NEXT DAY delivery service (ie. without building it into the price of the products).  We were also the first to offer a genuine Full Money Back Trial on all our mattresses where the customer is NOT made to pick up the tab for the cost of returning the mattress at the end of the trial (which can sometimes be upwards of £50!). 

With TRUSLEEP the price you see is the price you pay, in other words it's the 'TRU-Price'.

Free Next Day Delivery

• All orders placed by 1pm will be dispatched on the same day for delivery the next day. If next day delivery is not convenient you are able to stipulate your preferred day (including Saturday) during the checkout process (see below for details).
• All orders placed between 1.01pm on Thurday and 1pm Friday will be dispatched on Friday for Saturday delivery.
• All weekend orders (placed between 1.01pm Friday and 1pm Monday) will be dispatched on Monday for Tuesday delivery. 

IMPORTANT NOTICE:

CHRISTMAS WEEK DELIVERIES

ALL ORDERS RECEIVED BY 1pm TUESDAY 22nd DECEMBER 2009 WILL BE DELIVERED ON WEDNESDAY 23rd DECEMBER 2009.

ALL ORDERS RECEIVED AFTER 1pm ON TUESDAY 22nd DECEMBER WILL BE DELIVERED DURING WEEK COMMENCING MONDAY THE 4th JANUARY 2010.

Merry Christmas and a Happy New Year!

Order Tracking

• All deliveries are assigned a unique consignment/ tracking number which allows you to track your mattress or topper from our factory to your doorstep.
• Shortly after your delivery leaves the factory (late afternoon) the delivery tracking number is sent to you via email in the form of a link which you are able to click and instantly track the progress of your delivery.

Choice of Delivery Days/ Dates

• Excluding Sundays and Bank Holidays you may choose ANY day/ date for delivery you want. If next day delivery (as above) is not convenient for you then please enter your preferred day and date in the 'Special Instructions' box just below the delivery address details during the checkout process.

Free Next Day delivery applies to all goods being delivered to the UK mainland only. For all off-shore locations including Northern and Southern Ireland (Eire), Channel islands, Isle of Man and Europe please contact us before placing your order as additional charges may apply.

For further information on our delivery service give us a call on 08456 887001 or email us at infotrusleep.com.